24 Apr, 20206:00 pm25 Apr, 2020
Online Conference
This event has passed.

This Hospital Inspections Forum provides delegates with a timely opportunity to explore how hospitals can raise standards of care, and the role of the inspections process in supporting them to achieve this. Attendees will hear from leading stakeholders, including Healthwatch, on different innovative, outstanding approaches to hospital care services. Furthermore, attendees will hear from leading hospitals on a range of issues including those who have excelled in patient satisfaction and safety, implemented effective leadership practices and cultural changes to deliver outstanding care and put in place effective governance processes to ensure they meet key inspection criteria and raise standards of care.

Policy Background

According to CQC’s State of Care report published in October 2018, a third of NHS acute care services are rated as requires improvement, the report also stated that one in five NHS mental health care services need to improve. Furthermore, according to The King’s Fund’s March 2019 Closing the Gap report, there’s a predicted shortfall of 108,000 nurses across the UK, further emphasising the need for hospitals to provide the highest quality of care for patients.

In addition the 2017 CQC report, The state of care in NHS acute hospitals: 2014 to 2016, demonstrated a ‘wide variation in quality both between hospitals and between services within the same hospital’ across 136 acute non-specialist and 18 specialist trusts. The report identified key areas of focus if outstanding care is to be delivered across the board including effective leadership, harnessing technology and increasing service integration and innovation in the way care is delivered. In June 2019, in light of comments from MPs on the Public Accounts Committee who criticised the CQC for not publishing the outcomes of its inspections fast enough, which meant “the public do not have timely information to make informed decisions about their care”, the Care Quality Commission re-introduced post-inspection letters for NHS trusts with an expectation that they are made public.

It is therefore vital that hospitals and their trusts place patients at the heart of care, engaging with them regarding their needs and creating a positive, responsive learning culture where safety and learning lessons from previous mistakes is paramount. In a challenging recruitment context it is more crucial than ever for hospitals to deliver comprehensive training and support to staff to ensure standards of safety are not compromised.


8:45 am
9:45 am
9:50 pm
10:10 am
10:40 am
11:00 am
11:20 am
11:50 am
12:20 pm
12:40 pm
1:40 pm
2:10 pm
2:40 pm
3:00 pm


This Forum is specifically designed for NHS Trusts and Clinical Commissioning Groups within the Health Sector. Typical job titles include

  • Chief Operating Officers
  • Chief Executives
  • Chief Information Officers
  • Directors of Quality
  • Directors of Nursing
  • Director of Patient Experience
  • Service Transformation Managers
  • Chief Nurses
  • Heads of Improvement
  • Service Transformation Managers
  • Heads of Assurance
  • Deputy Directors of Nursing
  • Matrons
  • Directors of Clinical Services
This Forum is also open to the wider Public Sector and Private Sector to encourage networking and debate.


  • 1 delegate
  • 2 delegates
    £365.00 pp
  • 3 delegates
    £365.00 pp
If you feel you have received an incorrect price or for any enquiries please contact 020 3770 6580 or [email protected] prior to completing the booking.


Radisson Blu Edwardian Bloomsbury Street Hotel

9-13 Bloomsbury St, Bloomsbury, London, WC1B 3QD