*** THIS TRAINING COURSE HAS NOW SOLD OUT ***
If you would like to register your interest for the next training course, scheduled for 15th & 16th November, please get in touch with [email protected]
This training course is designed for third sector organisations seeking to develop their volunteer engagement strategy post-Covid-19 and develop an action plan to ensure volunteering fits within the wider organisational strategy and is recognised for its key contribution to organisational objectives.
Volunteering doesn’t exist in a bubble. Anything that affects how we live our lives affects volunteering. So, it’s no surprise that the global Covid-19 pandemic has re-shaped volunteering over the last two years, sometime bringing new changes and sometimes accelerating changes that had been taking place slowly for a while. It is vital therefore, that organisations understand the changing volunteering landscape as generational, technological, and Covid-related shifts alter the typical volunteer profile, and the ways they want to engage, with volunteers increasingly searching for flexible and digital opportunities.
As volunteering evolves, it is also key that charity leaders continue to understand its importance and the vital role volunteers play in helping the organisation to achieve its strategic objectives and build its legacy. For this reason, it is important that leaders of volunteer engagement communicate and influence effectively to colleagues at all levels, engaging with leaders, volunteers, partners, and beneficiaries to ensure everyone understands the role and importance of volunteering.
Key learning outcomes:
- From the latest research, understand how volunteering has been changing and how Covid-19 has impacted the volunteering landscape
- Explore social trends that have an impact on volunteering and reflect on how your organisation and your professional practice might need to change to effectively engage volunteers
- Evaluate how to embed diversity and inclusion into your volunteering strategy to better reflect the communities you serve
- Gain insight into how to influence across your organisation to engage leadership and staff at all levels and embed a volunteering culture
- Build an action plan to enact the changes you need to adapt to social trends in the 2020s, transform volunteering across your organisation, and ensure its role is recognised as core to achieving the organisation’s strategic objectives
* The programme is subject to updates to reflect the latest data and current trends, and will be delivered flexibly on the day to suit delegates’ needs.
- Day 1
- Day 2
- What do we know about volunteering rates in the 21st century and how they have now been impacted by Covid-19?
- Explore the trends in the amount of time people are giving
- Evaluate why people are giving less time
- Gain an understanding of generational attitudes towards volunteering, and the ways people may give time at different life stages
- Evaluate the impact of increased choice and consumerism on volunteering
- Explore how to involve volunteers as you ‘build back better’ post-Covid and incorporate new remote ways of working
- Discuss how to get the balance right on frictionless volunteering
- Explore the place for flexible, remote, and digital volunteering
- Explore how you can offer flexible volunteering to match the level of choice and control people want over their lives
- Discuss the best practice in volunteer retention, for example through allowing internal moves to different volunteer roles, or external moves through volunteer sharing
- Examine how to focus on the individual for effective engagement
- Discuss the implications of trends in the Time Well Spent research and how your organisation can adapt
The data from the Community Life Survey demonstrates persistent ethnicity and social class disparities in volunteering rates, as some people systematically facing barriers to giving their time. As the Volunteering Futures Fund opens new funding opportunities to expand volunteering for those who face barriers to giving their time, this is a key moment to look at how you can embed diversity and inclusivity into your volunteer strategy.
- Examine the importance of EDI in volunteering, to ensure your volunteers reflect the communities they serve and improve outcomes in your services
- Evaluate how to stress inclusion in your volunteer recruitment process
- Discuss common barriers to diversity in an organisation and how to overcome these to begin to change organisational culture from your level
- Explore how incorporating micro, digital, and flexible volunteering may increase diversity in your volunteer base
In this interactive session you’ll have the opportunity to reflect on and discuss how your organisation can adjust to accommodate for new, 21st century, post-Covid-19, volunteers.
- Discuss how these social trends will impact volunteering in your own organisation and the changes you need to make
- Leave with an action plan for how to make those changes
On the second day of this course, we will be looking at how to effectively influence to bring about change in your organisation. This will help you to take what we learnt on the first day and start to shift people’s thinking and practice to better align with contemporary trends in volunteering.
- Why ‘From the Top Down’ is important
- Gaining a clear understanding of why your organisation involves volunteers, in order to communicate the value of volunteers beyond free labour
- Explore some tips and approaches for how to influence effectively
- How to articulate and clearly communicate the change you want to happen
- Explore best practice in stakeholder mapping
- Gain an understanding of the circle of influence and circle of concern and how to adapt your approach to gain influence
To develop their 5-year volunteering strategy, Sustrans has involved partners, colleagues, and volunteers at all levels of the organisation. This was key to ensuring that volunteering was built into the organisation’s priorities and objectives and is now recognised by all as a core part of the wider organisational strategy. In this session we will explore how Sustrans achieved this.
- How to develop a volunteer strategy collaboratively, involving colleagues, volunteers, and partners
- Ensure volunteering is understood as fundamental at all levels of the organisation, and a core part of delivering on your organisation’s strategic priorities
- Discuss how to achieve and clearly communicate a strategy to embed volunteers into the organisational purpose
Before Rob wraps up, we will go over some brief thoughts on three important things to consider when influencing for effective volunteer engagement.
- Examine how not to self-sabotage and inadvertently limit your own effectiveness
- Discuss how best to measure volunteering, to tell a better story about what volunteers do and influence more effectively
- Explore how to use volunteer recognition not just as a way to thank volunteers but as a tool to influence within your organisation
Before the course concludes we’ll take some time for Q&A and to produce an action plan to put into practice what you have learnt over the two days.
- Discuss how to influence from your position in your own organisation
- Leave with an action plan for how to enact the change you need to see
This training course is specifically designed for the voluntary sector.
- Heads of Volunteering
- Volunteer Development Managers
- Heads of Volunteering Development
- Volunteer Coordinators
- Volunteer Managers
- Directors of People
- Programme Managers
- Chief Executives