Overview

Coming Soon
Online Conference

This event will focus on the changing role of blue light services in providing the effective delivery of mental health provision. COVID-19 has put an enormous strain on many people’s mental health and wellbeing and consequently blue light services have been placed on the frontline of tackling this issue more so than ever.

With blue light services now becoming a key first responder when it comes to mental health this forum will provide blue light services with the opportunity to focus on proven, best practice mental health and wellbeing initiatives that will enable them to provide the best possible mental health provision. 

Policy background 

Over the past five years there has been a 41% increase in 999 callouts to mental health related incidents by police, with some police forces seeing more than a twofold jump since 2015. Under the Mental Health Act police are often called to help deal with mental health emergencies where someone may pose a risk to themselves or others, with the person then being taken to hospital for treatment or being sectioned under the legislation. This increase in callouts demonstrates a mental health crisis facing the nation, with emergency services increasingly being relied upon to deliver front line mental health service provision.   

Covid-19 has only added to the mental health crisis and additional pressures facing emergency services. The Office for National Statistics  published figures suggesting that 25% of the population suffers from mental health related problems every year and that rates of depression amongst adults have doubled. Mind has found that two thirds of adults and three quarters of young people with existing mental-health problems have experienced worsening mental health over the course of the pandemic. In London paramedics are being sent to almost 40 suicides or attempted suicides a day, this is double the number compared to a year ago.  

Mental health provision is now becoming a major part of the day to day work of blue lights services. The Royal College of Psychiatrists stated in October, that almost two fifths of people waiting for NHS mental health support ended up seeking help from emergency or crisis services. In July 2020, the Royal Foundation provided £1.8 million of funding to support frontline workers and mental health. The Police and Crime Commission is now working on collating evidence on the impact of coronavirus on policing which will help to inform recommendations for the government.  

It’s crucial for blue light services to have access to effective training in order to respond to the increasing mental health crisis across the country. It’s only through training, collaboration and multi-agency approaches that blue light services will be able to provide the right care and support to the right people, in the right setting at the right time.  

Watch this video to find out more about the online event experience.

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Key Features of an Online IG Event

  • Sector based networking and live delegate meet ups
  • Replay functions so you never miss a session
  • Live chat, questioning and polling tools
  • Real time resources and presentations
  • A next generation conference engagement platform
  • Topic based discussion groups

Key Speakers

Matthew Scott photo
Matthew Scott
Mental Health Lead
Association of Police and Crime Commissioners (APCC)
Professor Wendy Burn photo
Professor Wendy Burn
President
Royal College of Psychiatrists

Agenda

9:30 am
Conference Login and Accessing the Online Platform

Throughout the Conference you will be able to make use of:

  • One on one networking opportunities and live delegate meet ups
  • Replay functions so you never miss a session
  • Live chat, questioning and polling tools
  • Real time resources and presentations
  • A next generation conference engagement platform
9:40 am
Your Tour of the Online Conference Platform

Before proceedings get underway, this short explainer session will explore how you can get the most out of our new next generation Conference platform.

Our IG Team will run through how to make virtual connections, creating networking meet ups, accessing content on demand and how to use our new Q&A, chat functions and virtual polling tools.

9:50 am
Chair’s Welcome Address

Welcome to the Improving Mental Health and Wellbeing: The Role of Blue Light Services Forum. We have designed this conference with virtual in mind from the outset and therefore have designed the day to be as practical and solutions focused as possible for you.

Some of the key challenges and solutions we will be exploring across the day include:

  • The changing role of emergency service workers in the care they provide and understanding how best to deliver this care
  • Covid-19; what has been the impact and how are blue light services responding
  • The national mental health crisis: training and equipping front line emergency workers with the skills to deliver and provide the right care at the right time
Sarah Hughes
Sarah Hughes
Chief Executive
Centre for Mental Health
Invited
10:00 am
NHS England Wellbeing Taskforce Update: Learning to Better Respond to Mental Health Callouts by Looking After your Own Mental Health
  • Outlining the work of the #OurNHSPeople Wellbeing Taskforce and how it is working to provide a comprehensive package of emotional, psychological, and practical support for emergency services
  • Learning how blue light services should be supporting the mental health and wellbeing of frontline staff so that they can then provide the best care for the patients they meet
  • Exploring the impact of Covid-19 on the mental health of emergency services in the NHS and the support offered to staff
  • Outlining training support for emergency service staff that enables them to deliver effective mental health support and care to patients
Dr Sonya Wallbank
Dr Sonya Wallbank
Director HR and OD and Former Clinical Health and Wellbeing Lead
Department of Health and Social Care & NHS England and Improvement  
Confirmed
10:20 am
Interactive Questions and Answers Session
10:30 am
APCC Guidance Update: Discussing the Policing Role in Mental Health Provision
  • Exploring the increasingly important role the police plays in supporting and delivering mental health services
  • Analysing the impact of Covid-19 on policing and the role police forces plays in responding to mental health emergencies
  • Improving the approach of the police and the wider criminal justice system to mental health to ensure the most vulnerable receive the right care
  • Outlining the importance of ensuring people with mental health issues are not held in police stations, especially when being held under the mental health act
  • Sharing the success of Street triage collaborations, between dedicated police officers and mental health nurses, who work together to respond to individuals with mental health needs
Matthew Scott
Matthew Scott
Mental Health Lead
Association of Police and Crime Commissioners (APCC)
Confirmed
10:50 am
Interactive Questions and Answers Session
11:00 am
Break, Virtual Networking and Live Delegate Meet Ups

Your opportunity to make the most of the virtual platform, meet up with fellow delegates, make connections and tour our real-time resources and content.

Don’t forget if you’ve missed a session, you can use our replay functions, so you can watch all the content on demand at a time that suits you.

11:10 am
Covid-19 Panel Discussion: Lessons Learned and Next Steps in Providing Effective Mental Health Provision

During this discussion panellists will discuss initiatives and practical solutions for supporting emergency frontline staff in providing mental health care. Furthermore, panellists will look at how emergency services have changed as a result of the pandemic and how this will impact future mental health care provision

 

Throughout this session delegates will also be encouraged to put forward their common challenges for the panel to discuss potential solutions that all participants can learn from.

  • Discussing how the responsibilities of emergency services are evolving and the infrastructure that needs to be in place to support them
  • Sharing best practice for developing effective support mechanisms for frontline emergency workers so that they can provide the necessary mental health support and care for their patients
  • Outlining effective partnership working across emergency services designed to provide care and support to vulnerable people throughout Covid-19
  • Discussing the potential long term impact Covid-19 will on mental health provision and looking to solutions that can help emergency services moving forward
Zoe Billingham
Zoe Billingham
HM Inspector of Constabulary and HM Inspector of Fire & Rescue Services
HMICFRS
Invited
Professor Wendy Burn
Professor Wendy Burn
President
Royal College of Psychiatrists
Confirmed
Phil Radford
Phil Radford
Higher Business Analyst, National Record Locator Programme
NHS Digital
Invited
Kelly Drewry
Kelly Drewry
Blue Light Programme Manager
Mind
Confirmed
Eleanor Kelly
Eleanor Kelly
Deputy Chair of London’s Strategic Coordination Group
London Resilience Forum
Invited
11:50 am
Breakout Solutions Focused Discussion Groups: Learning from Blue Light Mental Health Provision Best Practice

During these interactive breakout rooms delegates will hear from leading examples of best practice before the session will be opened up to encourage peer learning where common challenges and potential solutions can be discussed

Participants will be able to choose one roundtable discussion to take part in.

Breakout Room A: Delivering Excellent Mental Health Care Provision through the Ambulance Service
Dawn Anderson
Dawn Anderson
Paramedic and Psychotherapeutic Counsellor
East of England Ambulance Service
Invited
Breakout Room B: Top Tips for Developing an Effective Multi-Agency Approach to Mental Health Support and Delivery
Matt Wigg
Matt Wigg
Detective Sergeant
Greater London Police
Invited
Darren Holden
Darren Holden
Fire Officer
London Fire Brigade
Invited
12:30 pm
Break, Virtual Networking and Live Delegate Meet Ups
1:00 pm
Insights from a British Transport Police Pilot: Learning How to Improve Support for People Suffering from Poor Mental Health

This session is designed to be as practical and learning outcomes focused as possible so that delegates can learn from the policing pilot in North London where the BTP Public Protection Unit works in partnership with the Police Liaison Team to deliver better mental health provision.

 Aim: To support British Transport Police officers and staff in assessing and caring for people who may be suffering from mental health issues

 

Learning Outcomes:

  • Learn how to support those in custody, on the street and the general public through offering and suggesting programmes delivered by the NHS and the voluntary sector
  • Learn how to ensure those who need help are getting the right help, at the right time, in the right place
  • Learn from the BTP pilot programme which supports officers on the frontline through a hotline, offering advice for dealing with incidents involving people suffering from mental health issues
  • Learn the importance of working in partnership, across services to deliver effective mental health provision on the frontline
Chief Superintendent Martin Fry
Chief Superintendent Martin Fry
Divisional Commander for London and South East
British Transport Police
Invited
1:20 pm
Interactive Questions and Answers Session
1:30 pm
Research Study Insights: Learning the Impact Covid-19 Has Had on Psychiatric Emergencies
  • Sharing findings from a new study that investigates the impact of the pandemic on ambulance callouts in Scotland relating to mental health
  • Understanding the knock-on effect of the pandemic on NHS services, with an estimated 10% of pre-pandemic ambulance callouts related to mental health, explore how this has changed
  • Highlighting how the pandemic has impacted the mental health of different socio-demographic groups
  • Examining the referral process for mental health callouts and how emergency services are responding to changing patterns as a result of the pandemic
Dr Josie Evans
Dr Josie Evans
Reader, Health Sciences
University of Stirling
Invited
1:50 pm
Interactive Questions and Answers Session
2:00 pm
Break, Virtual Networking and Live Delegate Meet Ups

Your opportunity to make the most of the virtual platform, meet up with fellow delegates, make connections and tour our real-time resources and content.

Don’t forget if you’ve missed a session, you can use our replay functions, so you can watch all the content on demand at a time that suits you.

2:10 pm
Workshop: Designing Effective Training Practices to Support Emergency Staff Delivering Mental Health Provision

This Workshop will provide practical strategies for supporting frontline emergency workers in delivering mental health provision based on the Our Frontline Resources, which were developed to support frontline staff during the Covid-19 pandemic.  

  • Learn proven best practice mental health and wellbeing interventions
  • Deliver the best possible mental health provision
  • Hear practical strategies for responding to mental health emergencies
  • Understand the growing complexity of care provided by emergency workers
Caroline Hopkins
Caroline Hopkins
Programme Manager – Mental Health
The Royal Foundation of The Duke and Duchess of Cambridge
Invited
3:10 pm
Chair’s Closing Address

*Programme Subject to Change

Audience

This Forum is specifically designed to be a multi-sector event including emergency services, local authorities, central government and the voluntary sector. Focusing on the importance of cross-sector collaboration in effectively delivering mental health provision through the emergency services. Typical job titles attending this event include:

  • Blue Light Collaboration Managers
  • Blue Light Strategy Advisors
  • Chief Inspectors
  • Emergency Planning Managers
  • Paramedics
  • Police Officers
  • Fire Officers
  • Heads of Talent
  • Heads of Resilience
  • Heads of Collaboration
This Forum is also open to the private sector in order to encourage debate and networking.