Overview

08 Dec, 20219:00 am-3:20 pm
Online
This event has passed.

The Duty of Candour in Healthcare Forum 2021 will explore developments in both professional and statutory duty of candour. This hybrid event will provide key insights from policy experts and leading practitioners to help you to meet your professional and statutory duty through On Demand Case studies and face-to-face interactive sessions.

The Duty of Candour in Healthcare Forum 2021 will explore developments in both professional and statutory duty of candour. This hybrid event will provide key insights from policy experts and leading practitioners to help you to meet your professional and statutory duty through On Demand Case studies and face-to-face interactive sessions.

What to expect:

  • Improve you understanding of the professional and statutory duties of candour, and how to meet regulatory expectations
  • Explanation of the CQC’s updated guidance and how it will relate to hospital inspections
  • Actionable insights on staff engagement and training to meet the duty of candour
  • Workshops to support you in improving your reporting procedures
  • Ask your questions and engage with other attendees in face-to-face Q&A sessions and panel discussions

In Addition to the In Person Event: An Additional Interactive Platform and On Demand Sessions

Your ticket also gives you access to our Forum online platform. Here you will be able to connect with attendees, set up virtual meetings before and after the Forum, engage in discussion boards and access exclusive On Demand sessions.

Key Speakers

Lorraine Cardill photo
Lorraine Cardill
Interim Deputy Director of Safety and Learning
NHS Resolution
Peter Walsh photo
Peter Walsh
Chief Executive
AvMA

Agenda

  • Live Sessions - 8th December
  • On Demand
9:00 am
Your Tour of the Online Conference Platform

Before proceedings get underway, this short explainer session will explore how you can get the most out of our new next generation Conference platform.

Our IG Team will run through how to make virtual connections, creating networking meet ups, accessing content on demand and how to use our new Q&A, chat functions and virtual polling tools.

9:30 am
Chair's Welcome
James Lucas
James Lucas
Medicolegal Consultant
Medical Protection Society (MPS)
Confirmed
9:50 am
CQC Keynote: Understanding the Updated Guidance on Meeting the Duty of Candour
  • Outlining the changes in the updated guidance to what is defined as a notifiable safety incident and the guidance around liability
  • Explaining how the updated guidance will relate to hospital inspections
  • Sharing best practice for meeting the duty of candour in line with the guidance
Amy Hopwood
Amy Hopwood
Regulatory Policy Manager
Care Quality Commission
Confirmed
10:30 am
Workshop: Understanding and Meeting the Professional Duty of Candour

This workshop will strengthen your understanding how the differences between the professional and statutory duty of candour, and how they interact to allow you to implement effective frameworks to meet both duties.

  • Understand when the professional duty of candour will apply, including in situations where the statutory duty does not
  • Learn how to implement a robust reporting procedure that encourages openness and honesty
  • Enhance your ability to the  dispel myths about candour among staff, especially those relating to concerns about liability
Rachel Ware
Rachel Ware
GMC Regional Liaison Adviser
General Medical Council
Confirmed
11:15 am
Networking & Refreshments Break
11:45 am
NHS Resolution Keynote: Learning From Harm
  • Outlining the importance of saying sorry when things go wrong
  • Examining how working with patients and families impacts claims
  • Sharing best practice examples for creating a fair and just culture that encourages honesty
Lorraine Cardill
Lorraine Cardill
Interim Deputy Director of Safety and Learning
NHS Resolution
Confirmed
12:15 pm
Networking Lunch
1:00 pm
The Patient's Perspective: The Importance of Truth for People Affected by Medical Accidents
  • Highlighting case study examples of how meeting your duty of candour benefits both patients and NHS trusts
  • Sharing the patient’s perspective on the duty of candour
  • Discussing the importance of staff training and “active implementation” of the duty of candour
Peter Walsh
Peter Walsh
Chief Executive
AvMA
Confirmed
1:30 pm
Interactive Panel Discussion: Staff Training and Engagement to Create a Culture of Candour
  • Exploring how to support the duty of candour through training and an emphasis on learning from mistakes
  • Sharing best practice for supporting staff to identify and act effectively when a notifiable safety incident is discovered
  • Understanding the role of the registered person, how responsibility is delegated and what successful reporting processes look like
Nicola Ashby
Nicola Ashby
Head of Practice Learning and Development
Royal College of Nursing
Confirmed
Moira Manson
Moira Manson
Senior Inspector/Reviewer - Quality Assurance Directorate
Healthcare Improvement Scotland
Confirmed
Anne Trotter
Anne Trotter
Assistant Director: Education and Standards
Nursing and Midwifery Council
Confirmed
2:10 pm
Networking Break
2:40 pm
Case Study: Duty of Candour and Covid-19 Hospital Infections

The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust contacted every patient who contracted Covid-19 while in their care, and the next-of-kin of those who patients who subsequently passed away, to inform them that they are believed to have caught Covid-19 while in hospital, and to apologise for this. This session will provide key insights into:

  • How QEHKL reviewed each case and made contact to apologise
  • The role of the dedicated Duty of Candour Exercise team in in carrying out the data checking project, and how they worked with the Infection Control and Information Teams
  • How results of the exercise were shared with patients, commissioners, and staff, and are being used to improve care
Frankie Swords
Frankie Swords
Medical Director and Responsible Officer
The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust
Confirmed
3:10 pm
Chair's Closing Remarks
James Lucas
James Lucas
Medicolegal Consultant
Medical Protection Society (MPS)
Confirmed
3:20 pm
Conference Close

*programme subject to change

Patient Perspectives: Understanding Patient Preferences when Fulfilling the Duty of Candour

Healthcare Improvement Scotland are currently carrying out research on how patients would like to have been engaged with following errors. In this session, HIS will provide an update on this research.

Moira Manson
Moira Manson
Senior Inspector/Reviewer - Quality Assurance Directorate
Healthcare Improvement Scotland
Confirmed

Audience

This Conference is designed for the health sector. Those in attendance will include:

  • Heads of Patient Safety
  • Directors of Quality
  • Medical Directors
  • Clinical Safety Managers
  • Heads of Nursing
  • Serious Incident Managers
  • Patient Safety Leads

Pricing

  • Voluntary Sector Rate (Large Charities - Over £1m Income)
    £245 + VAT
  • Voluntary Sector Rate (Small Charities- Under £1m Income)
    £195 + VAT
  • Public Sector Rate (NHS/ Local Government)
    £295 + VAT
  • Private Sector Rate
    £395 + VAT