Overview

08 Dec, 20218:45 am-4:00 pm

The Duty of Candour in Healthcare Forum 2021 will explore developments in both professional and statutory duty of candour. This hybrid event will provide key insights from policy experts and leading practitioners to help you to meet your professional and statutory duty through On Demand Case studies and face-to-face interactive sessions.

The Duty of Candour in Healthcare Forum 2021 will explore developments in both professional and statutory duty of candour. This hybrid event will provide key insights from policy experts and leading practitioners to help you to meet your professional and statutory duty through On Demand Case studies and face-to-face interactive sessions.

 

What to expect:

  • Improve you understanding of the professional and statutory duties of candour, and how to meet regulatory expectations
  • Explanation of the CQC’s updated guidance and how it will relate to hospital inspections
  • Actionable insights on staff engagement and training to meet the duty of candour
  • Workshops to support you in improving your reporting procedures
  • Ask your questions and engage with other attendees in face-to-face Q&A sessions and panel discussions

 

In Addition to the In Person Event: An Additional Interactive Platform and On Demand Sessions

Your ticket also gives you access to our Forum online platform. Here you will be able to connect with attendees, set up virtual meetings before and after the Forum, engage in discussion boards and access exclusive On Demand sessions.

Key Speakers

Amy Hopwood photo
Amy Hopwood
Policy Manager (Duty of Candour)
CQC
Michele Golden photo
Michele Golden
Deputy Director of Safety and Learning
NHS Resolution
Peter Walsh photo
Peter Walsh
Chief Executive
AvMA

Agenda

  • Live Sessions - 8th December
  • On Demand
8:45 am
Registration, Refreshments and Networking
9:30 am
Chair's Welcome
Dr Paul Riordan-Eva
Dr Paul Riordan-Eva
Chair
Medical Defence Union (MDU)
Invited
9:45 am
Back in the Room Icebreakers

With live events back, we will be kicking off the Forum with interactive icebreakers.

This session will allow you to get to know colleagues from across the sector and explore your key learning objectives for the day.

Expect lots of interaction and an opportunity to restart your face-to-face networking experience!

10:00 am
CQC Keynote: Understanding the Updated Guidance on Meeting the Duty of Candour
  • Outlining the changes in the updated guidance to what is defined as a notifiable safety incident and the guidance around liability
  • Explaining how the updated guidance will relate to hospital inspections
  • Sharing best practice for meeting the duty of candour in line with the guidance
Amy Hopwood
Amy Hopwood
Policy Manager (Duty of Candour)
CQC
Confirmed
10:30 am
Workshop: Understanding and Meeting the Professional Duty of Candour

This workshop will strengthen your understanding how the differences between the professional and statutory duty of candour, and how they interact to allow you to implement effective frameworks to meet both duties.

  • Understand when the professional duty of candour will apply, including in situations where the statutory duty does not
  • Learn how to implement a robust reporting procedure that encourages openness and honesty
  • Enhance your ability to the  dispel myths about candour among staff, especially those relating to concerns about liability
Rachel Ware
Rachel Ware
GMC Regional Liaison Adviser
General Medical Council
Confirmed
11:15 am
Networking & Refreshments Break
11:45 am
NHS Resolution Keynote: Learning From Harm
  • Outlining the importance of saying sorry when things go wrong
  • Examining how working with patients and families impacts claims
  • Sharing best practice examples for creating a fair and just culture that encourages honesty
Michele Golden
Michele Golden
Deputy Director of Safety and Learning
NHS Resolution
Confirmed
12:15 pm
Networking Lunch
1:00 pm
The Patient's Perspective: The Importance of Truth for People Affected by Medical Accidents
  • Highlighting case study examples of how meeting your duty of candour benefits both patients and NHS trusts
  • Sharing the patient’s perspective on the duty of candour
  • Discussing the importance of staff training and “active implementation” of the duty of candour
Peter Walsh
Peter Walsh
Chief Executive
AvMA
Confirmed
1:30 pm
Interactive Panel Discussion: Staff Training and Engagement to Create a Culture of Candour
  • Exploring how to support the duty of candour through training and an emphasis on learning from mistakes
  • Sharing best practice for supporting staff to identify and act effectively when a notifiable safety incident is discovered
  • Understanding the role of the registered person, how responsibility is delegated and what successful reporting processes look like
Professor Helen Stokes-Lampard
Professor Helen Stokes-Lampard
Chair
Academy of Royal Medical Colleges
Invited
Professor Wendy Reid
Professor Wendy Reid
Executive Director of Education and Quality and Medical Director
Health Education England
Invited
Nicola Ashby
Nicola Ashby
Head of Practice Learning and Development
Royal College of Nursing
Confirmed
2:10 pm
Networking Break
2:40 pm
Case Study: Implementing Robust Reporting Procedures
  • Sharing best practice for implementing an incident reporting procedure that acknowledges that things can go wrong, and seeks to learn from mistakes
  • Reflecting on how the policy has affected openness and transparency in terms of patient safety
  • Highlighting the role of ongoing training to ensure effective implementation
Yvonne Owen
Yvonne Owen
Medical Director
Lincolnshire Community Health Services NHS Trust
Invited
3:10 pm
Chair's Closing Remarks
Dr Paul Riordan-Eva
Dr Paul Riordan-Eva
Chair
Medical Defence Union (MDU)
Invited
3:20 pm
Conference Close

*programme subject to change

Patient Perspectives: Understanding Patient Preferences when Fulfilling the Duty of Candour

Healthcare Improvement Scotland are currently carrying out research on how patients would like to have been engaged with following errors. In this session, HIS will provide an update on this research.

Safia Qureshi
Safia Qureshi
Director of Evidence
Healthcare Improvement Scotland
Invited
Restorative Healing: Minimising Secondary Harm

The Harmed Patients Alliance campaign to raise awareness of the impact of poor responses to medical errors on both patients and their families. This session will address:

  • How to minimise secondary harm following an error
  • Understanding the principles of restorative healing, and how to integrate them into your own incident reporting framework
  • The impact of restorative healing on patient experiences
James Titcombe OBE
James Titcombe OBE
Founder
Harmed Patients Alliance
Invited

Audience

This Conference is designed for the health sector. Those in attendance will include:

  • Heads of Patient Safety
  • Directors of Quality
  • Medical Directors
  • Clinical Safety Managers
  • Heads of Nursing
  • Serious Incident Managers
  • Patient Safety Leads

Pricing

  • Voluntary Sector Rate (Large Charities - Over £1m Income)
    £325 + VAT
  • Voluntary Sector Rate (Small Charities- Under £1m Income)
    £275 + VAT
  • Public Sector Rate (NHS/ Local Government)
    £395 + VAT
  • Private Sector Rate
    £595 + VAT