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Jacqui Old

Director of Children's and Adult Services - North Tyneside Council
Jacqui is the Director of Children’s and Adult Services at North Tyneside Council, with responsibility for early help, children’s social care, education, SEND, adult social care, and public health.
Jacqui has led a comprehensive transformation and improvement programme for children’s services in North Tyneside, which led to services being judged as Outstanding by Ofsted in 2020.
In addition to this, North Tyneside Council was selected as a Partner in Practice in 2018 and has worked with various local authorities nationally for the past three years on their improvement journey. Most recently, North Tyneside was commissioned by the Department for Education to conduct research into the impact of Covid-19 on children’s services.
Jacqui is passionate about engagement, co-production, and holding the child’s voice at the centre of all service delivery and social work practice.