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Jonathan joined Advance HE in 2015, bringing with him 16 years’ experience in customer insight and market research. Jonathan began his career with TNS in London and has worked for market research agencies Quaestor and Optimisa, and also client-side at The Co-op, before specialising in Education, spending 8 years heading up research & insight at Learndirect, the UKs largest online learning and apprenticeship provider. Jonathan graduated from the University of Liverpool with a degree in Geography, and is a full member of the Market Research Society.
Heading up the insights and student surveys portfolio at Advance HE, Jonathan is co-author of the Advance HE-HEPI Student Academic Experience Survey report, and is responsible for the overall strategy for the UK Engagement Survey as well as the Postgraduate Taught and Research Experience Surveys (PTES and PRES). Jonathan has also worked across the sector collaborating on the use of the UK Engagement Survey within Learning Gain pilots.