Date & Time
Thursday, November 23, 2023
9:30 AM - 3:00 PM
Venue
Online Training Course
Availability
Available
Purchase
Event Overview
The NHS defines a positive safety culture as one where the environment is collaboratively created and nurtured so that everybody can flourish to ensure high quality and safe care is provided to patients. This is achieved through: continuous learning and improvement of safety risks, supportive psychologically safe teamwork, and enabling and empowering speaking up by all.
This highly interactive online training day will analyse the key components that are conducive to an effective and positive patient safety culture including leadership, psychological safety, and human factors. You will gain the insights, tools, and techniques required to implement a robust safety culture in your organisation to ensure your provision of patient care is of the highest quality.
Learning Outcomes
Analyse and work on group scenarios, collaborating with other healthcare sector peers to scrutinise and share best practice
Learn strategies to embed an open and honest learning culture through compassionate leadership
Expert insights into applying human factors methods within your environment
Identify how to combine safety culture, safety measurement and monitoring, human factors and PSIRF together in your organisation
Key Speakers
Jane Carthey
Human Factors and Patient Safety Consultant
Agenda
9:30 am
Logging on and Accessing the Online Platform
9:40 am
Trainer’s Welcome and Overview of Learning Objectives
Meet the trainer
Introduce yourselves
Brief overview of the day
Jane Carthey
Human Factors and Patient Safety Consultant
9:50 am
Quickfire Interactive Group Discussion: Barriers and Enablers
An opportunity to engage in breakout groups with healthcare colleagues to share your enablers and main barriers to creating a positive safety culture. Discuss your feedback with the wider group to help inform and tailor the training day around your needs.
Jane Carthey
Human Factors and Patient Safety Consultant
10:00 am
Overview of Recent Developments and Trends in the Patient Safety Landscape
This session will allow delegates to reflect on the current patient safety context and discuss and consider the following:
NHS patient safety strategy
The Patient Safety Incident Response Framework (PSIRF)
Involving patients, families and carers in patient safety learning and improvement work
Jane Carthey
Human Factors and Patient Safety Consultant
10:20 am
Workshop: Developing and Embedding Compassionate Leadership
Collaborative, inclusive, and compassionate leadership is fundamental for safety culture to flourish and is essential to deliver the highest quality of care for patients.
Enhance compassionate leadership in your context going forward by exploring:
What is compassionate leadership?
The 4 quadrants of psychological safety model
Insights into creating a culture of inclusion
How do compassionate leaders create psychological safety in teams?
This workshop will incorporate scenario-based learning and breakout group work.
Jane Carthey
Human Factors and Patient Safety Consultant
11:20 am
Morning Break
11:35 am
Workshop: Adopting Human Factors Strategies to Optimise Patient Safety Culture
This practical workshop will:
Share what human factors science is and is not, and how the discipline contributes to patient safety
Provide guidance on applying human factors thinking and methods in your work environment to improve patient safety
Jane Carthey
Human Factors and Patient Safety Consultant
12:20 pm
Group Collaborative Session: From Theory to Application – What Would This Look Like in Practice?
To support you to consolidate the morning sessions, engage with peers and the expert trainer in a practical scenario-based session to discuss and explore how to effectively design a healthcare organisation that considers the following questions:
What would the role of senior leaders be?
How would patients be included in improvement work?
What would human factors in practice look like?
Jane Carthey
Human Factors and Patient Safety Consultant
12:50 pm
Case Study: Effectively Implementing a Restorative Just and Learning Culture in Practice.
Mersey Care is one of the first NHS organisations to embrace a Just and Learning Culture, improving the organisations learning environment so that staff feel supported when unexpected incidents arise.
Takeaway key actionable insights and learnings from this case study to consider how this culture adopted by Mersey Care can be practically implemented in your own context.
Learn Mersey Care NHS foundation trusts journey to cultivating a restorative just and learning culture
Explore strategies to creating equitable relationships between staff and leadership, and the impact this has on the workforce
Share the economic benefits to maintaining a just and learning culture
Discuss the challenges and obstacles faced when creating this culture and how they were overcome
Jane Carthey
Human Factors and Patient Safety Consultant
1:35 pm
Lunch Break
2:20 pm
Interactive Discussion Session and Open Q&A
This highly interactive session will provide an opportunity for all delegates to come together and discuss key learnings from the day. Focusing on key learning outcomes, delegates will be encouraged to think about how they will use what they have learned to implement change and consider the next steps for their organisation or team in embedding an effective patient safety culture.
Jane Carthey
Human Factors and Patient Safety Consultant
3:00 pm
Training Summary and Close
*Programme Subject to Change
Jane Carthey
Human Factors and Patient Safety Consultant
Pricing
Public Sector
£345 + VAT
Private Sector
£445 + VAT