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Yes. We are highly committed to the health and safety of our visitors, exhibitors and the wider community. We have adopted the NHS COVID Pass for venues and events in England to ensure a safe event for everyone involved. For more information, click here.
Please visit the Booking Terms & Conditions page on this website for further useful information.
CPD points can be gained for all our events. 1 point is given for every hour of participation.
Presentation slides are sent out within two weeks of the event date. If this date has passed, please contact our team who will give you access to the presentations. Please email [email protected].
Categories are defined as follows;
Additional delegate places can be discounted. Group bookings of 3 or more can be further discounted at the discretion of the management. Please contact [email protected] for more information.
Joining instructions are sent to delegates 2 weeks prior to an event. Should you not receive them by this time please contact [email protected] and we can ensure you are sent them.
The day includes access to all sessions, refreshments, lunch and the opportunity to network and learn from key experts in your field. You will also have access to presentations from the day that you can share with your colleagues.
Please visit this Booking Terms & Conditions page for further useful information.
We do not require a PO number for a booking to be placed, as long as you have internal authorisation to place the booking. Once a PO number is obtained, simply email [email protected]
Registration provides access to the subscription and all contents and resources hosted within it. We will provide a minimum of 42 pieces over a calendar year. It also provides access to all the networking tools provided by platform, as well as discounts to future relevant events.
Once you complete registration, you should be sent a confirmation email providing access to the Subscription within 24 hours. If you do not receive this within 48 hours, please get in touch, emailing [email protected]
Substitutions for someone within the same organisation are allowed at any time within the subscription. Please ensure this is requested in writing by emailing [email protected]
Cancellations must be received in writing to [email protected], no later than 14 days after registering for a paid Subscription or within 14 days of an automatically renewed Subscription, within which a full refund will be granted. Cancellations received after this time or not put in writing will be subject to the full subscription fee.
Purchase Orders are to be made to our parent company GovNet Communications. The address is St. James’s Buildings, Oxford Street, Manchester M1 6PP.
Payment can be taken over the phone, however all telephone payments must be made through our Manchester office. Please call +44 (0) 161 211 3054.
Your place is booked once you have received your confirmation email. If paid by invoice, this will be sent within 48 hours of the booking and our accounts team will then follow up for payment which will be due 30 days from the date of the invoice, unless the booking is made within 30 days of the event in which case payment will be required within 7 days. If paid by card, the payment will processed instantly.
Our accounts team are based in Manchester, if you wish to clarify any payment queries please call +44 (0) 161 211 3054.
Most people choose to dress smart casual to attend our events, however professional work attire is also fine.
Yes. We allow 1 person to attend as a companion for any delegates with a visual, hearing or physical impairment.
We can provide a BSL interpreter for those who are hearing impaired. There is a 1-week notice period for this service. Please let us know at the time of booking so that we can accommodate your needs.
As soon as a venue is confirmed it is added to the event page, which is usually six weeks to a month or so before the event date.
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