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Learning from Deaths in Healthcare

Date & Time


Tuesday 15th October, 2024 09:25 AM - 3:15 PM

Venue


Online

CPD Certified

Availability


4 spaces left


Overview

Following the excellent feedback and success of our March 2023 event, we are running another Learning from Deaths online CPD training event to enable you to scrutinise, explore and critically appraise your organisation’s approach to “learning from deaths”.

The CQC identified no NHS trusts that demonstrated good practice across all aspects of identifying, reviewing and investigating deaths. Research indicates that 66% of Trusts are not reporting on all the legally required elements in the national guidance.

This innovative training will explore why the Learning from Deaths Programme has been broadly unsuccessful. Applying a socio-cultural perspective to discussions of the existing barriers, you will be invited to consider alternative approaches to intervention within your own context and to consider practical frameworks and methods for generating an open and transparent culture that uses all the knowledge in your networks to promote organisational memory and learning.

Workshops are broadly aligned to the five key priority areas identified by the CQC: involvement of families and carers, identification and reporting, decision to review or investigate, reviews and investigations and governance and learning.


Learning Objectives

This interactive and learning-focused day is instructed by key learning objectives:

  • Review the key regulatory and professional requirements related to learning from deaths

  • Develop a nuanced and compassionate understanding of bereaved families’ and carers’ lived experience

  • Learn how to engage and involved bereaved families and carers

  • Explore new research, informed approaches and best practice to enable your organisation to re-conceptualise “risk” and create an open, transparent and compassionate culture

  • Learn how to prioritise a culture of safety within the context of performance management

  • Understand the principles of effective and thorough investigations

  • Network with other practitioners and devise practical solutions for integrating across the care system


Lead Trainer

Dr Barry Quinn

Senior Lecturer/Adjunct Associate Professor in Cancer and Palliative Care and Queen's University Belfast and Mohammed Bin Rashid University of Medicine and Health Sciences, Dubai

 
 

 

Agenda

9:25 am

Online Registration and Login


9:30 am

Setting the Context for Learning from Deaths

 

The introductory session will explore the key challenges associated with learning from deaths and will frame a number of pertinent questions that will be discussed throughout the day.

  • Scrutinise and critically appraise the challenges that organisations face when harm and death occurs

  • Understand why these challenges might exist, for example capacity, culture and institutional attitudes to risk and regulation

  • Assess the potential for improving organisational learning that integration across the NHS promises.

Dr Barry Quinn - Confirmed



10:15 am

 

Panel Discussion: Understanding the Lived Experience Context and Learning to Effectively Engage with Bereaved Families and Carers

Centring lived experience, this interactive panel discussion will explore how to effectively involve and engage with bereaved families.

  • Understand the impact that avoidable and unexpected deaths have on the bereaved and how to centre this perspective within your organisation

  • Learn what clear, honest, compassionate and respectful communication looks like and how to implement this within your own context

  • Understand how to treat bereaved families and carers as equal partners, using easily understandable language, providing information and signposting policy and records

  • Explore how to deliver an individualised, flexible and adaptable approach within your context


Dr Barry Quinn - Confirmed

Rosi Reed, Development and Training Coordinator - Confirmed

Helen Hughes, Chief Executive, Patient Safety Learning - Confirmed


11:00 am

Break


11:15 am

 

Workshop: Establishing Cultures of Quality in the Workplace

Creating a culture where staff feel supported to be open and transparent about risk is critical if “lessons are genuinely to be learnt” This workshop explores how to build a culture that prioritises systemic learning from deaths.

  • Understand the key tenets of safety culture and what this looks like within your context

  • Assess approaches for establishing a safety culture

  • Review the impact of an effective safety culture on learning from death


Dr Barry Quinn - Confirmed


12:00 pm

Workshop: Prioritising Safety Culture Within the Context of Performance Management

 
  • Reflect upon the impacts of performance management on your trust

  • Identify why and how a focus on performance may impact an effective safety culture

  • Consider steps for prioritising safety culture within organisations that also focus on performance


Dr Barry Quinn - Confirmed


12:45 pm

Lunch


1:45 pm

 

Workshop: Carrying out Thorough and Effective Investigations at Your Organisation

In this workshop you will review justifications, processes and best practice to ensure the effective delivery of investigations within your healthcare setting.

  • Understand when a review and investigation is required

  • Explore how healthcare workers at your organisation should work together during an investigation

  • Understand how to ensure a collaborative and open process within your organisation

  • Learn how to apply the findings of investigations to improve care


Dr Barry Quinn - Confirmed


2:30 pm

Workshop: Planning for the Future - making the most of Integration and Collaboration

 

An integrated, system-wide approach offers greater opportunities for learning from deaths. This workshop will look at the wider systemic context and consider how collaboration can benefit your organisation’s learning from deaths practices.

  • Consider how organisations across the care system can share knowledge to learn from deaths

  • Share potential future challenges and discuss solutions to them

  • Situate your organisation within the wider care system, networking with other delegates to share best practice and strengthen relationships


Dr Barry Quinn - Confirmed


3:15 pm

 

Trainer’s Summary and Key Takeaways

Guided by the trainer, this is an opportunity for you to reflect upon key takeaways from the training day and share what you plan to implement in your organisation.

 

Pricing

Health & Social Care
£245 + VAT

Public Sector
£345 + VAT

Private Sector
£445 + VAT

 
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