Date & Time
Tuesday 5th March, 2024
9:30 AM - 3:30 PM
Venue
Online
Availability
Limited Spaces Availble
Purchase
Event Overview
The NHS defines ‘food as medicine’ and finds it to be a crucial component of hospital care. The National Standards for Healthcare Food and Drink 2022 will form part of the legally binding standards in the NHS Standard Contract, therefore it is essential that you understand their main objectives and how to ensure that your trust adheres to them. This course presents a valuable opportunity for you to delve into methods for enhancing your trust's food standards, with the potential to be recognised as an Exemplar Trust by the end of March 2024.
This Improving Hospital Food Standards online event will bring you up to date with the latest NHS Food Standards and equip you with practical guidance on the appropriate nutrition and hydration requirements for all patients. This comprehensive program addresses the critical role of nutrition in patient care and aims to empower you with the knowledge and skills necessary to elevate food standards, promote patient recovery and contribute to overall healthcare excellence. By the end of this course you will have the knowledge and skills to elevate your hospital's reputation by demonstrating a commitment to providing high-quality, patient-centred food services which meet the standards.
Learning Outcomes
Receive guidance on the healthcare regulations and standards and how they should be applied and monitored by trusts
Cultivate effective communication skills to actively connect with patients, gather valuable feedback, and respond to individual preferences
Identify how to innovate and improve your trusts food and drink strategy
Develop strategies to embed a culture of learning, accountability and transparency which supports the food standards
Expert Trainer
Dr Ally Jaffee
NHS Doctor and Co Founder of Nutri Tank
Other Speakers
Phil Shelley
Senior Operational Manager and National Lead for Net Zero Food - NHSE, Past Chair of the Hospital Catering Association, Associate Board member for Malnutrition Task Force, Love British Food Ambassador
Nicola Strawther
Chief Dietetic and Catering Technician
Katherine Crossfield
Senior Specialist Catering Dietitian. Leeds Teaching Hospitals NHS Trust
Agenda
9:25 am
Logging on and Accessing the Online Platform
9:30 am
Trainer’s Welcome and Clarification of Learning Outcomes
Phil Shelley - Senior Operational Manager - NHSE
Dr Ally Jaffee - NHS Doctor and Co Founder of Nutri Tank
10:00 am
The NHS Food Review and How Findings and Recommendations Have Formed the New National Standards For NHS Food 2022
This session will cover:
Outline the intended benefits of the new standards for staff and patients, including to support recovery, prevent malnutrition, and improve staff physical and mental health
Explore the role dietitians can play in supporting NHS leaders and practitioners at all levels to meet the new standards, and how trusts can access this expertise
Review your current approach to food standards and nutrition, and top tips for identifying areas for improvement
Dr Ally Jaffee - NHS Doctor and Co Founder of Nutri Tank - CONFIRMED
10:30 am
Improving Your Food and Drink Strategy
This session will cover:
Hear how and why to ensure food and drink is on trusts’ agendas
Gain insights into creating well-balanced and appealing menus that meet diverse dietary needs and the needs of both nutritionally well and nutritionally vulnerable patients
Explore how NHS hospitals can develop and maintain a food and drink strategy with standards being monitored via annual Patient-led Assessments of the Care Environment (PLACE)
Learn the fundamentals of therapeutic diets and their impact on recovery
Outline how your trust can utilise The Nutrition & Hydration Digest Compliance Checklist to regularly evaluate how you are performing against the Food Standards
Nicola Strawther - Chief Dietetic and Catering Technician, Nottingham University Hospitals - CONFIRMED
11:15 am
Morning Break
11:30 am
Embodying A Culture of Collaboration, Leadership and Training which Prioritises Improved Food Standards
Explore the importance of celebrating success within your trust, looking at the NHS Chef competition and other ways to boost innovation
Understand how trusts can build a strong relationship between the ‘Power of Three’: caterers, dietitians and nurses
Learn how to develop a multidisciplinary approach to food and drink
Learn how trusts can develop a training matrix and a learning and development programme for all staff involved in healthcare food and drink services
Develop communication skills to engage with patients, gather feedback, and address individual preferences
Dr Ally Jaffee - NHS Doctor and Co Founder of Nutri Tank - CONFIRMED
12:15 pm
Making Mealtimes Matter – Improving Food Service
This session will cover:
Explore the critical role of ‘The Last Nine Yards’ of the food journey to the patient's table
Outline ways trusts can better understand their patients individual needs
Identify various ways hospital staff can contribute to creating a positive mealtime experience
Highlight opportunities for utilising technology to innovate food service
Katherine Crossfield - Senior Specialist Catering Dietitian. Leeds Teaching Hospitals NHS Trust - CONFIRMED
1:00 pm
Lunch Break
2:00 pm
Case Study: Food Glorious Food!
An opportunity for delegates to hear from the team at the Princess Alexandra Hospital, who have recently won an award for their work on changes to hospital food and patient centred improvement.
Hear about the work they have done on nutrition and supporting patients with adaptations to eat at mealtime.
Ann Nutt DEP. Pg(cert) - Chair, Patient Panel, Princess Alexandra Hospital, Harlow
Shahid Sardar - Patient experience lead at the Princess Alexandra Hospital, Harlow
2:30 pm
Workshop: Develop an Action Plan to Improve your Trusts Food & Drink Strategy in Accordance with the NHS Food Standards
An opportunity for delegates to reflect on the insights from the day, and discuss how they are going to implement learnings into their hospitals food standards. This session will cover:
Identify and overcome what you need to address in order to improve your trusts’ food and drink strategy
Consider different strategies you can implement in your trust to boost collaboration, innovation and best practice
Develop an action plan to improve the standards of food across your organisation
Dr Ally Jaffee - NHS Doctor and Co Founder of Nutri Tank - CONFIRMED
3:30 pm
Closing Remarks and Q&A
Summarise key takeaways and open the floor for questions and answers to address any remaining queries or concerns.
Dr Ally Jaffee - NHS Doctor and Co Founder of Nutri Tank - CONFIRMED
*Programme Subject to Change
Pricing
Public Sector
£345 + VAT
Private Sector
£445 + VAT