Date & Time

Tuesday 12th November 2024 09:30 AM - 15:45 PM

Venue

Online

CPD Certified

Availability

4 Spaces Left

Purchase

Carrie is a registered social worker and has over 20 years’ experience working with older adults in a local authority, the NHS and the voluntary sector.

Carrie’s role as Safeguarding Manager at Age UK includes providing operational support, safeguarding advice and delivering training across the charity.

Carrie has a specialist interest in domestic abuse and leads on Age UK’s domestic abuse policy for staff, volunteers and Age UK beneficiaries.

This introductory session will involve:

• Introducing yourselves via the chat function

• Housekeeping

• Overview of the day and learning objectives

• Brief overview of the training tools and breakout rooms

Carrie Bower
Domestic Abuse Lead, Age UK National Charity

• Explore how society is systematically enabling perpetrators

• Look at the routines and rituals of perpetrators

• Understand how to look at the wider picture, not just the incident

• Identify the subtle signs of abuse

• Learn how to reduce the risk of individuals committing further offences

This session will include time for questions

Carrie Bower
Domestic Abuse Lead, Age UK National Charity

Engage in this interactive session to enhance your understanding of the nuances of coercive control and the different indicators and warning signs it encompasses.

• What are the key components of coercive control?

• Understanding the process of entrapment

• What questions increase the chances of disclosure?

• How to record coercive control

This session will include time for questions

Samantha Billingham

Director of Stronger Beginnings, Survivor turned Advocate, Coercive Control and Domestic Abuse Awareness Champion, More Than a Bruise Campaign Organiser - Confirmed

Focusing on a victim-centred approach, this workshop will provide a nuanced deep dive into how to improve the victim experience and why effectively responding to different and complex needs demands greater priority.

Learning outcomes include:

• What do survivors define as success?

• Survivors with protected characteristics – what do you need to know?

• Challenging preconceived ideas

This session will include time for questions

Carrie Bower
Domestic Abuse Lead, Age UK National Charity

1:00 pm

Lunch Break

• Understand changes to domestic abuse legislation, including the addition of economic abuse

• Outline the main types of economic violence: economic control, economic exploitation and economic sabotage

• Understand how digital technologies can further facilitate these forms of violence and how to combat this

• Explore the hidden impacts of economic violence on victims

• Identify the signs of economic abuse

• Learn how to engage with and support victims of economic abuse

• Outline what evidence you should collect to build a robust prosecution case against a perpetrator of economic abuse

This session will include time for questions

Cariad O’Brien,

Economic Abuse lead, Refuge - Confirmed

Explore North Yorkshire Police’s journey to effectively protecting victims from further abuse, intimidation and coercive behaviour from perpetrators in prison by blocking communication channels.

Learning outcomes include:

• How information sharing between police and prisons was improved

• Insights into target hardening measures that can increase victim safety and prevent further abuse

• Share North Yorkshire polices future plans for continuing to support victims of domestic abuse from their perpetrators in prison

Samantha Hames

North Yorkshire Police - Confirmed

3:30 pm

Reflective and Interactive Group Q&A Session

Breakout Groups Session

In this session you will have the opportunity to ask any questions as a group, revisiting key sessions from the training and gaining key insights into how you can put what you’ve learned into practice to ensure you leave the day with an improved VAWG strategy.

Carrie Bower
Domestic Abuse Lead, Age UK National Charity

4 pm

Summary and Training Close

*programme subject to change

Carrie Bower
Domestic Abuse Lead, Age UK National Charity

NHS & Voluntary Sector
£245 + VAT

Private Sector
£345 + VAT

Private Sector
445 + VAT

Date & Time

Thursday 21st November, 2024
9:00 AM - 3:15 PM

Venue

Online - Accessible

CPD Certified

Availability and Pricing

Places are Strictly Limited

Public Sector: £195 + VAT
Private Sector: £245 + VAT

Registration

09:15 am

Chairs Welcome

09:30 am

Office for National Statistics Keynote: Measuring Public Sector Productivity and The Current Landscape

Richard Heys, Deputy Director & Deputy Chief Economist at the Office for National Statistics – Confirmed

Join us for an insightful keynote session by the Office for National Statistics, where you'll receive the latest updates on public sector productivity in the UK. This session will cover current trends, recent data, and key factors influencing productivity levels.

• Gain a deeper understanding of how productivity is measured and assessed

• Explore the recent developments in productivity and latest productivity statistics

• Gain insights into the challenges faced by the public sector and the implications for future policy and management

11:45 am

Panel Discussion – Strategic Approaches to Maximising Employee Engagement for Optimal Productivity

Employee engagement is vital for public sector productivity, ensuring high-quality service delivery. This session explores fostering an engaged workforce and its direct impact on performance. Explore the benefits and challenges of hybrid working in the public sector and delve into organisational policies and leadership approaches that promote collaboration, engagement and performance in a hybrid setting.

• Understand how effective recognition and reward systems are critical for motivating employees and driving peak performance

• Identify the impact of sick note culture on operational efficiency and develop strategies to mitigate it

• Discuss effective approaches to enhance employee satisfaction and retention, directly influencing productivity

• Explore the essential elements of trust and accountability in driving productivity in flexible work arrangements

• Learn business-critical practices for managing and optimising hybrid teams

Olivia Crossing, NHS Nurse and Creator at RateMyShift – Confirmed

Annie Taylor, Rate my Shift - Confirmed

Nicki Eyre, Director at Conduct Change Ltd – Confirmed

12:45 pm

Lunch

1:45 pm

Case Study - Government Property Agency: Building a Future-Ready, Modern Civil Service for Enhanced Productivity

The Government Property Agency has committed to creating ‘great places to work’, to enhance employee productivity.

Join this expert case study session to hear how the GPA is focusing on culture, leadership, and innovation to drive efficiency, effectiveness and deliver a modern civil service that is equipped for the future.

• Gain an overview of the GPA’s Smarter Working initiative: goals, strategies, and key components

• Discuss how smarter working practices are designed to enhance efficiency and employee productivity

• Explore the Productivity and Creativity Playbook and how it serves as a practical guide for fostering a culture of productivity and innovation

• Discover concrete strategies that the Civil Service is employing to improve the delivery of public services

• Explore the GPA’s successful strategies for addressing and mitigating challenges in remote and hybrid work environments

Dominic Brankin, Workplace Services Director at GPA – Invited

Kate Guthrie, Deputy Director Workplace Experience and Smarter Working Programme Director at GPA – Invited

Stuart Watts, Smarter Working Programme Lead at GPA - Invited

2:30 pm

Understanding ModernGov Case Study: Driving Public Sector Productivity - The Critical Role of Leadership and People Management Skills

Effective leadership and management skills are crucial for boosting productivity in the public sector. By fostering a clear sense of purpose and direction, strong leadership ensures that every team member is working efficiently towards delivering better public services. Join this session to learn how Understanding ModernGov supports the public sector in improving productivity, through the delivery of innovative, valuable and bespoke training.

• Explore leadership and strategy programmes and their impact on public sector organisations

• Learn how strategic thinking, change management, leadership and business process mapping can drive productivity improvements

This session includes a dedicated Q&A segment, and delegates are encouraged to reach out to the UMG team post-event to discuss their specific training needs in greater detail.

3:15 pm

Closing Remarks

Public Sector
£195 + VAT

Private Sector
£245 + VAT

Date & Time

Thursday 24th October, 2024
09:25 AM - 15:45 PM

Venue

Online

CPD Certified

Availability

3 Spaces Left

Purchase

• Understand the key elements of the National Strategy for Autistic Children, Young People and Adults: 2021 to 2026.

• Explore the implications of the Equality Act 2010 for autistic people and how it supports their rights and access to service

• Outline the key factors causing increasing autism diagnosis and the implications of this on services

10:30 am

Effectively Diagnosing Autism  

• Outline how autism has come to be defined and diagnosed

• Understand the importance of prompt diagnosis and how to avoid misdiagnosis

• Explore how to effectively utilise the diagnostic criteria for Autism

• Learn how to conduct a comprehensive diagnostic evaluation for ASD

• Identify the common characteristics autistic person may display

• Understand the spectrum of Autism symptoms

11:15 am

Break

• Learn how to foster a person-centred and family-centred approach to intervention and care

• Explore how to embed a trauma informed approach to autism care

• Learn how to promote engagement in activities, flexibility, independence and self-efficacy

• Understand how to effectively communicate with individuals and tailor engagement strategies

• Ensure individuals care and treatment meets their needs and reflects their preferences

12:15pm

Understanding Autism and Mental Health Experiences

• Understand differences in how stress and anxiety are experienced by autistic people

• Identify factors that can impact on the stress and anxiety experienced by autistic people

• Gain methods for supporting mental health in ASD

• Recognise how to reduce the impact of stress and anxiety on autistic people

• Gain effective strategies for deescalating situations

1:00 pm

Lunch

2:00 pm

Supporting Women and Girls with Autism

• Understand how autistic characteristics in women and girls may differ from those of other autistic people

• Learn how to effectively identify autism in women and girls

• Address the common misconceptions of women and girls with autism and identify these as reasons for misdiagnosis

• Gain practical tools for empowering and supporting women and girls with autism

• Explore strategies for fostering acceptance and inclusion in schools, workplaces and communities

Naomi Glover - Director at Neuro-Informed and Co-founder of the Applied Neuroscience Association - CONFIRMED

2:45 pm

Workshop: Proactively Supporting Individuals with Autism

• Outline how to appropriately diagnose autism and avoid misdiagnosis

• Discuss the importance of collaboration with other professionals and family members

• Take a proactive approach to identifying symptoms of ASD and implementing tailored strategies

3:45pm

Final Q&A Session

Health & Voluntary Sector

£245 + VAT

Public Sector

£345 + VAT

Date & Time

Tuesday 15th October, 2024
09:20 AM - 3:15 PM

Venue

Online

CPD Certified

Availability

4 Spaces Left

Purchase

• Identify the principles and importance of social value in the public sector

• Review the impact of the Procurement Act 2023 and The Procurement Regulations 2024 on social value 

• Explore how the Social Value Model is applied in procurement 

• Benchmark your social value practices against other public sector organisations

10:30 am

Effectively Measuring and Evaluating Social Value 

• Explore the various social value metrics and frameworks 

• Learn how to effectively report on social value and demonstrate its impact on your organisation and beyond 

• Outline how to ensure transparency and accountability in social value reporting

• Establish best practice through exploring successful case studies delivering social value

• Recognise emerging Social Value standards

• Explore how to create reporting frameworks

11:15 am

Morning Break

1:15 pm

Building a Social Value Culture

• Learn how to embed social value into your culture and as key goal across your organisation 

• Explore how to train and motivate employees to support social value 

• Understand social value as a transformational activity, rather than just a transactional one 

• Implement social value champions across your organisation 

2:00 pm

Workshop: Developing an Effective Social Value Strategy 

During this final interactive session, participants will begin drafting their own social value action plan, outlining key initiatives, goals, metrics and timelines. 

• Set realistic and measurable social value goals using the SMART framework (Specific, Measurable, Achievable, Relevant, Time-bound) 

• Outline how to utilise learnings from the event to inform future delivery, building on areas of good practice 

• Develop social value initiatives which align with your organisations priorities and community needs

• Choose the right method of measurement of social value for your organisation

• Develop an actionable plan to implement and measure social value initiatives 

• Continuously improve social value measurement processes

3:00 pm

Final Thoughts and Key Takeaways

• Programme subject to change 

Central & Local Government | Housing (Online Price)
£345 + VAT

Private Sector
(Online Price)

£445 + VAT

Date & Time

Tuesday 3rd December, 2024
09:25 AM - 16:30 PM

Venue

Online - Accessible

CPD Certified

Availability

Limited Availability

Purchase

Nikki began her career with West Midlands Police. She also managed and developed a young person’s substance misuse service in Warwickshire and led the development of Hidden Harm Pathways (recognised by the CQC as an exemplar of outstanding and innovative practice that should be replicated nationally).

In 2017, Nikki joined the CQC as a Children’s services inspector where she led and contributed to a range of National Review processes. She also managed a portfolio of children’s homes and remains a bank Children’s Services Inspector.

In 2020, Nikki launched Safer Together and became an accredited SILP reviewer and author of Domestic Homicide Reviews (DHRs), Safeguarding Adult Reviews (SARs) and Child Safeguarding Practice Reviews (CSPRs).

• Review the current challenges and opportunities for Child Safeguarding

• Understand the implications of new policy frameworks for safeguarding leaders and practitioners

• Outline the legal and ethical frameworks surrounding child protection

• Explore the Child Safeguarding Practice Review Panel annual report 23/4

10:45 am

Recognising Signs of Abuse in Children 

• Explore the physical, behavioural and phycological indicators of abuse

• Recognise and record patterns or clusters of indicators over time

• Adopt a proactive approach to spotting signs and taking action before disclosure

• Learn strategies for taking appropriate action before a child discloses abuse

• Understand the importance of creating a safe and supportive environment where children feel comfortable sharing concerns

11:30 am

Morning Break

• Develop analytical skills to assess complex safeguarding issues

• Learn how to promote a culture of learning and improvement within your organisation

• Widen the lens: Considering the “WHY” as opposed to the “What”

• Understand the impact of vicarious and organisational trauma on effective review process

12:30 pm

Embodying Effective Leadership and Critical Thinking

• Develop analytical skills to assess complex safeguarding issues

• Learn how to promote a culture of learning and improvement within your organisation

• Widen the lens: Considering the “WHY” as opposed to the “What”

• Understand the impact of vicarious and organisational trauma on effective child safeguarding practices  

1:15 pm

Lunch Break

2:15 pm

Effectively Engaging with Children and Families to Improve Early Intervention

• Outline best practice in early intervention and family help

• Understand the ethical considerations when engaging with children and families

• Gain effective communication techniques for building rapport and establishing trust with children and families

• Explore how to tailor communication and activities to the child's age and developmental stage

• Consider the racial, ethnic and cultural identity, and impact on the lived experience of children and families 

• Explore how to reduce the risks of harm within the home

3:00 pm

Improving Partnership and Collaboration Across Services

• Understand the importance of a multidisciplinary approach to child safeguarding

• Recognise and address the main barriers to effective partnership

• Explore communication techniques to facilitate effective collaboration between agencies

• Gain strategies for clear and timely information sharing while maintaining confidentiality

• Develop strategies to promote a culture of collaboration and mutual respect among agencies

• Learn how to improve information sharing of current risks and trends in your local area

In this final interactive workshop, delegates will have the opportunity to develop actional steps to improve their child safeguarding review process within their organisation, utilising the key learnings from the day.

• Develop robust strategies for improving engagement with the families and children you work with

• Collaborate with your peers to devise how to foster cross-agency collaboration and communication, leveraging shared experiences and expertise

• Determine practical approaches for enhancing learning, training, and continuous improvement initiatives within your organisation

• Create an action plan to enhance safeguarding measures within your organisation

Private Sector

£445 + VAT

Date & Time

Tuesday, 2nd July 2024 9:30 AM - 3:45 PM

Venue

Online CPD Event

Availability

Limited Spaces

Purchase

• Overview of leadership and governance theories and models (such as the direction and control concepts)

• Discuss with the trainer and other delegates how these might be applied within your organisation

• Learn about good governance in the public sector

10:45 am

Break

• Good Governance: Direction and Control

• Work in groups to share experiences in different sectors

• Learn about the intricate link between leadership and governance

11:45 am

Developing More Effective Structures and Systems for Good Governance

• Develop appropriate structures that support better governance

• Understand the impact of strong cross-organisational relationships on governance

• Review the role of the board and how to make it work better

• Managing Risks and Understanding Performance: When do you have enough Assurance?

1:00 pm

Lunch

In this session, you will review the day’s learning and consider leadership and governance tools and approaches to take back to your organisation.

• Strategies to help improve the governance of your organisation

• Leadership techniques to support better governance

• Models of good governance in the public sector

• Develop key action points to take back to your organisation

3:30 pm

Question and Answer Session

This is an opportunity for delegates to ask questions and review the day’s learning

3:45 pm

Training Close

*programme subject to change

Public Sector
£345 + VAT

Private Sector
£445 + VAT

Date & Time

Tuesday 24 September, 2024
9:30 AM - 3:20 PM

Venue

Online Training Course

Availability

Available

Purchase

• Overview the proposed evidence-informed standardised clinical pathway of care and what it means for your protocols

• Identify the main areas for improvement based on the latest recommendations and pathway

• Analyse gaps between your current pressure ulcer practices and the latest recommendations

• Examine the outcomes of the NICE Quality Standard Review on pressure ulcers

• Gain actions to reduce the risk of individuals developing pressure ulcers, outlining  the importance of good nutrition and hydration

• Understand different tissue types and who is at risk

• Explore the principles of the aSSKINg framework and how it should inform pressure damage prevention

• Understand how pressure ulcer patients should be prioritised

• Improve your knowledge of classification as a method of prevention 

• Learn how to effectively conduct proper risk assessments of vulnerable patients

• Learn techniques for encouraging individuals to manage their own pressure areas

• Understand how to adequately treat pressure ulcers, according to their severity

• Learn how fundamental care principles can aid the healing process of pressure damage and stop its development

• Explore how to put together a care plan for preventing pressure ulcers for patients with degenerative disease

12:15 pm

Lunch Break

1:15 pm

Understanding Your Responsibility and Liability

• Hear the latest guidance on the safeguarding adults protocol, in relation to pressure ulcers

• Understand the safeguarding considerations of pressure ulcers and when to report concerns

• Comprehend and recognise when clinical concerns need to be escalated

• Understand record keeping and the legal considerations when pressure ulcers develop

• Understand when you should involve next of kin? How much should you consider their views when putting together a care plan

In this final interactive workshop delegates have the opportunity to review the days learnings and consider what approaches and strategies you are going to take back to your organisation, to improve the prevention, identification and treatment of pressure ulcers.

• Evaluate your current pressure ulcer strategy against the latest recommendations

• Discuss how to better engage with individuals, asking the right questions and effectively listening to concerns

• Discuss how to better collaborate with external organisations

• Consider how to embed the principles of the aSSKINg framework into your prevention of pressure ulcers

• Discuss how to better consult with individuals on their preference of care

• Develop action points to reaching the NICE Quality Standards for Pressure Ulcers

3:00 pm

Training Evaluation and Close

*programme subject to change

Health & Social Care
£245 + VAT

Date & Time

Tuesday 27th February 2024 9:30 AM - 3:45 PM

Venue

Online Training Course

Availability

Limited Spaces Available

Purchase

Professor Khawar Hameed

Managing Director
Digital Advantage

Professor Khawar Hameed, Managing Director, Digital Advantage - CONFIRMED

• Better understand the digital divide: the imperative of digital inclusivity in an increasingly hyperconnected world

• Identify and help those who are digitally excluded 

• Examine wi-fi connectivity and access to devices

• Learn how to better bridge the digital divide

Professor Khawar Hameed, Managing Director, Digital Advantage - CONFIRMED

11:15 am

Workshop: Enhancing Digital Skills

• Understand the different digital skill levels

• Design more effective accessible digital skills programmes

• Examine examples and illustrations of digital skills programmes

Professor Khawar Hameed, Managing Director, Digital Advantage - CONFIRMED

12:00 pm

Case Study: Digital Skills and Inclusion in Action

Gain best practice from Digital Kent who has led the way in improving digital inclusion for Kent residents and The Surrey Coalition of Disabled People, who’s pioneering digital inclusion project ‘Tech Community Connect’ has reduced disabled people’s digital exclusion and feeling of loneliness.

• Learn how to improve digital access for service users

• Understand how to better improve internet connectivity

• Examine the possibility of issuing devices to digitally excluded groups

• Gain support on delivering devices (laptops and mobiles etc)

• Learn how to improve service users outcomes and efficiency through sharing data across organisation

Sam Lain - Rose Digital Lead (Inclusion & Capabilities) Digital Kent – CONFIRMED

Alex Hird - Community Champion Co-ordinator and Technology Trainer – Surrey Coalition of Disabled People – CONFIRMED

1:15 pm

Lunch

2:15 pm

Workshop: Improving Digital Inclusion and Skills (Flexible Break)

This session will give delegates the opportunity to review the day’s learning and to take back an action plan to improve the digital inclusion and skills of your service users.

• Review the day’s learning to improve digital inclusion and skills

• Take back a person-centred approach to digital inclusion to your organisation

• Leave the day with a digital inclusion and skills action plan

Professor Khawar Hameed, Managing Director, Digital Advantage - CONFIRMED

3:30 pm

Closing Remarks

*Programme subject to change

Public Sector
£345 + VAT

Private Sector
£445 + VAT

Date & Time

Tuesday, October 31, 2023
9:30 AM - 3:45 PM

Venue

Online Training Course

Availability

Available

Purchase

This introductory session will involve:

• Introducing yourselves via the chat function

• Housekeeping

• Overview of the day and learning objectives

• Brief overview of the training tools and breakout rooms

Davina James-Hanman
Independent Violence Against Women Consultant
DJH Associates

An opportunity to analyse the unique police and CPS change programme that from June 2023 will form the basis of a new national operating model for investigation of rape and sexual offences, transforming the police and criminal justice response to rape.

• Operation Soteria Bluestone – what is the evidence showing and what are the implications for your practice?

This session will include time for questions

Ciara Bergman
CEO, Rape Crisis England & Wales - Confirmed

Reflecting on the Domestic Abuse Act 2021 and accompanying Domestic Abuse statutory guidance 2022, leave this session with an improved action plan of how to better identify and respond to domestic abuse offences going forward.

• Understand changes to domestic abuse legislation and definition, including the addition of non-fatal strangulation, and economic abuse

• Explore what this means for your investigative practice

• Outline how the statutory guidance can help you plug gaps in your knowledge

This session will include time for questions

Davina James-Hanman
Independent Violence Against Women Consultant
DJH Associates

Engage in this interactive session to enhance your understanding of the nuances of coercive control and the different indicators and warning signs it encompasses.

• What are the key components of coercive control?

• Understanding the process of entrapment

• What questions increase the chances of disclosure?

• How to record coercive control

This session will include time for questions

Davina James-Hanman
Independent Violence Against Women Consultant
DJH Associates

Focusing on a victim-centred approach, this workshop will provide a nuanced deep dive into how to improve the victim experience and why effectively responding to different and complex needs demands greater priority.

Learning outcomes include:

• What do survivors define as success?

• Survivors with protected characteristics – what do you need to know?

• Challenging preconceived ideas

This session will include time for questions

Davina James-Hanman
Independent Violence Against Women Consultant
DJH Associates

1:15 pm

Lunch Break

2:00 pm

Workshop: Enhancing Collaboration Between the Police and Prison Service

Explore North Yorkshire Police’s journey to effectively protecting victims from further abuse, intimidation, and coercive behaviour from perpetrators in prison by blocking communication channels.

Learning outcomes include:

• How information sharing between police and prisons was improved

• Insights into target hardening measures that can increase victim safety and prevent further abuse

• Share North Yorkshire polices future plans for continuing to support victims of domestic abuse from their perpetrators in prison

This session will include time for questions

Chris Robinson
MATAC Coordinator
North Yorkshire Police

This case study session offers an opportunity to learn from the excellent work of Essex police on tackling the root causes of VAWG and preventing re-offending through effective perpetrator intervention schemes.

• Using £1.2m Home Office funding to pilot innovative approaches to targeting perpetrators of stalking and early intervention

• Reviewing the way data is used to identify and assess ‘highest risk’ perpetrators

• Sharing projects, such as the Change Hub perpetrator intervention programme, that build up an evidence base to improve understanding of what works most effectively when seeking to break the domestic abuse cycle

This session will include time for questions

Claire Talbot
Chief Superintendent
Essex Police

3:15 pm

Reflective and Interactive Group Q&A Session

Breakout Groups Session

In this session you will have the opportunity to ask any questions as a group, revisiting key sessions from the training and gaining key insights into how you can put what you’ve learned into practice to ensure you leave the day with an improved VAWG strategy.

Davina James-Hanman
Independent Violence Against Women Consultant
DJH Associates

3:45 pm

Summary and Training Close

*programme subject to change

Davina James-Hanman
Independent Violence Against Women Consultant
DJH Associates

Public Sector
£345 + VAT

Private Sector
£445 + VAT