Date & Time
Thursday 6th February, 2025
9:25 AM - 2:30 PM
Venue
Online
CPD Certified
Availability
Available
Purchase
Overview
Digital Champions encourage and empower staff to use digital tools more effectively and are central to achieving digital inclusion and helping people online.
This course focuses on digital change and the role that Digital Champions play in this. Digital change is a multifaceted process that includes strategic business thinking, technology and organisational culture & people.
Amidst this change, it is important to retain a person-centred approach to transformation – putting people first. The role of a Digital Champion is an important agent in this change. Digital Champions function as ambassadors, advocates for end-users and support the learning and development of digital skills and literacy to reduce digital exclusion.
Leave the day with an action plan that enables digital change and embed yourself as a Digital Champion within your workplace.
Learning Outcomes
Understand the types of challenges digital change presents for people and how Digital Champions can help to overcome these.
Understand what digital inclusion and exclusion means and be able to identify and overcome barriers to exclusion.
Adopt strategies to bridge the digital skills gap
Develop an action that plan incorporates a people-centred focus in digital change and embeds Digital Champions in the workplace.
Lead Trainer
Professor Khawar Hameed
Managing Director
Digital Advantage
Agenda
9:25 am
Logging on and Accessing the Online Platform
9:30 am
Trainer’s Welcome and Overview of Learning Objectives
9:45 am
Understanding Digital Change Challenges
Explore the challenges that arise for people in digital change
Understand the role of digital champions in supporting digital change: the role, responsibilities and characteristics
10:30am
Digital Inclusion and Exclusion
Outline the meaning of digital inclusion and exclusion
Gain effective strategies and practice for enhancing digital adoption
Identify common barriers to digital adoption and how to address them
Understand the importance of Digital Champions in combatting digital exclusion
11:15 am
Break
12:00 pm
Developing Digital Skills
Understand levels of digital skills and capabilities
Explore digital skills frameworks
Gain techniques for motivating and encouraging reluctant users
Gain effective strategies and methods for embedding effective digital learning and supporting learners
12:15 pm
Lunch
1:15 pm
Workshop: Developing an Effective Digital Champion Action Plan
Consider individuals needs and how their disabilities or characteristics may affect the support that you provide
Share techniques for motivating and encouraging reluctant users
Explore successful strategies for overcoming digital resistance
2:15 pm
Closing Remarks and Q&A
2:30 pm
Programme Close
Pricing
Health & Voluntary Sector
£245 + VAT
Private Sector
£445 + VAT
Public Sector
£345 + VAT